IQPC Customer Engagement and Loyalty Summit
When and where
Location Miami, FL - US
Description
Keeping your customers costs less than acquiring new ones. Are you missing an opportunity to save your company thousands of dollars by engaging and retaining your customers? Attend this event and Confirmit presentation to learn more about "Translating Customer Loyalty Into Financial Impact, Revised Marketing, Communications And Sales Strategies."
www.iqpc.com
Details: Confirmit will host a pre-conference workshop, a conference session and an exhibition stand.
November 17, 2008, 8:00 - 11:00 am
Integrating Feedback into Business Processes to Deliver a Better Customer Experience
Gary Schwartz, Vice President of Product Marketing, Confirmit
This pre-conference workshop will focus on options available to organizations for gathering feedback and integrating it into your business.
November 18, 2008, 2:15 - 3:00 pm
Translating Customer Loyalty into Financial Impact, Revised Marketing, Communications and Sales Strategies
Gary Schwartz, Vice President, Product Marketing, Confirmit
This conference session will focus on:
- Exploring the approaches to measure the customer loyalty and the financial impact
- Revising marketing & sales and communications based on the status of customer loyalty
- Transferring the loyalty into growth and profit
For more details, visit:
www.iqpc.com