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Enhance Service Levels in Your Call Center with Confirmit Alerts

  • Recorded on Tuesday October 7th, 2008
Gary Schwartz, SVP Marketing at Confirmit, shows how Confirmit’s closed-loop alerting capability enables businesses to react quickly to customer feedback, helping to build - and in some cases repair - relationships with them. The webinar includes a demonstration of how Customer Service agents can use Confirmit Alerts to gather real-time feedback on recent customer interactions, and ensure any outstanding issues are resolved quickly.
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