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Customized Survey and Questionnaire Design Solutions
The Confirmit platform is built on a highly sophisticated, robust, and feature-rich survey engine. This has been designed to provide you with a wide range of functionality for the creation of surveys that elicit accurate, high quality feedback from your target respondents.
Confirmit enables you to design surveys that incorporate multiple question types, complex logic for routing, and customized branding options. This gives you the power to engage your respondents using a range of layouts, images, and intuitive question designs. You can also create projects in any language, using our Confirmit Translator add on, to target a wider range of respondents.
With the introduction of Confirmit Horizons, your surveys can be conducted using multiple channels. These channels can be on and offline—using the Web, telephone, paper, IVR, and other data collection methods—giving you greater flexibility to appeal to your respondents and encourage higher response rates.
The Confirmit engine provides you with a host of other benefits, including:
- An easy-to-use interface, enabling survey creation with minimal training.
- The ability to build up a library of questions and templates for repeatable use, speeding up the survey development process.
- The deployment of event-driven surveys to maximize relevance to respondents and provide greater insight into customer experiences.
- The creation of alerts to flag feedback that requires immediate attention, ensuring issues are resolved quickly and improving customer retention and satisfaction.
- Integration with existing internal and external systems for greater collaboration and information-sharing.
- Faster generation of new databases and retrieval of survey data with Confirmit Optimized Database Format (from version 12.5).
- Extensive security via strict password and log-in functionality.