Customer Profiling Survey

Customer Profiling is the process of gathering data about customers such as: age, income, gender, education, and buying patterns. Through Customer Profiling Surveys powered by Confirmit, companies can capture and analyze critical customer demographics and behavior using a single platform.

Confirmit's ability to integrate with existing CRM and other business systems enables enterprises to create more accurate and personalized Customer Profiling Surveys.

The following are just a few of the benefits enterprises can take advantage of through Customer Profiling Surveys powered by Confirmit:
  • More accurate profiles of customers.
  • Identify new business opportunities.
  • Develop and retain your customers through critical reports and analysis.
  • One survey software capable of handling all your customer surveys.
In theory, the more information gathered about an enterprise's customers, the better equipped that enterprise is to anticipate and cater to their customers' needs. Customer Profiling Surveys powered by Confirmit afford a clear view of customers by category, that can be used to produce targeted marketing messages, campaigns, offers, and/or products.

Some of Confirmit's features that lead to more consistent, quantifiable, and actionable data are:

Automated and Accessible
Confirmit features automated and event-driven capabilities that provide enterprises with more consistent releases of surveys and up-to-date results. Real-time capability increases the speed to activate surveys and provides access to live data and reports, enabling marketers to respond to, update, change, or correct their initiatives instantly, if necessary.

Unmatched Customization
Confirmit supports a high degree of flexibility and scalability for a completely customizable, user-friendly, survey platform in addition to full multi-lingual survey and reporting capabilities.

More Accurate Analysis
Through integration of existing customer data, such as behavioral history, from CRM or other enterprise systems, Confirmit solutions can provide more in-depth results and analysis across a single platform for all survey and reporting activities and needs.

Cost Effective
Implementing Confirmit enables you to standardize all your data collection, deployment, and reporting onto a single platform. This eliminates the need for multiple survey and reporting tools for different surveys or business areas, keeping costs down and simplifying your systems.

When enterprises merge existing CRM databases with behavioral data through the use of Customer Profiling Surveys powered by Confirmit, the resulting detailed customer profiles provide powerful insight for companies to tailor their initiatives. Confirmit Reportal provides a single platform for report viewing and analysis that furthers consistency across global organizations.

© Copyright 2008 Confirmit. All rights reserved. Survey software for Market Research and Enterprise Feedback Management | Investors | Contact | Privacy Statement | Terms of Use | Site Map